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Privacy Policy

Effective Date: August 2026 B2B Procurement Platform

At Procure Mitra, accessible from https://procuremitra.com, the privacy of our corporate buyers, wholesalers, and agricultural business partners is of utmost importance to us. This Privacy Policy document outlines the types of information that is collected and recorded by Procure Mitra and how we use, process, and safeguard it.

Summary for B2B Clients: We collect procurement inquiries and contact details solely for the purpose of matching your business requirements with verified suppliers, issuing commercial quotes, and facilitating your order fulfillment.

1. Information We Collect

When you submit a procurement requirement form or contact us via our website, we collect information necessary to process commercial B2B transactions, including:

  • Contact & Business Identification: Full name, company/firm name, business email address, WhatsApp number, phone number, and delivery location/address.
  • Procurement Requirements: Target product (e.g., spices, dry fruits, pulses), category, grade/quality tier, unit size, quantity/volume requirements, target timeline, and budget parameters.
  • Communication Records: Correspondence, inquiry notes, and feedback shared through WhatsApp, email, or telephone calls.
  • Technical & Usage Data: Standard internet log data including IP addresses, browser types, operating systems, referring URLs, and page visit duration.

2. How We Use Your Information

We utilize the collected data strictly for commercial facilitation and customer support operations:

  • Sourcing & Quotation: Evaluating procurement parameters to source competitive price quotes from vetted suppliers, agricultural producers, and exporters.
  • Communication & Verification: Contacting your team via WhatsApp, email, or phone to clarify product specifications and confirm order details.
  • Logistics Facilitation: Coordinating freight, quality inspection, and delivery schedules with third-party logistics partners.
  • Platform Improvement: Analyzing website performance and user flows to enhance our B2B procurement platform.
  • Compliance & Legal: Fulfilling statutory B2B tax, audit, and commercial documentation requirements under Indian law.

3. Data Security

Procure Mitra employs robust technical and organizational security measures to protect your sensitive commercial data against unauthorized access, alteration, disclosure, or destruction:

  • All web traffic is transmitted via Secure Sockets Layer / Transport Layer Security (SSL/TLS) encryption (HTTPS).
  • Access to procurement submission records is strictly restricted to authorized procurement managers and operations personnel.
  • We do not sell, rent, or trade your corporate contact information or requirement databases to third-party data brokers.

4. Cookies & Web Tracking

Procure Mitra uses essential and analytical cookies to optimize site navigation, remember user form states, and understand traffic patterns:

  • Essential Cookies: Required for the fundamental functionality of our multi-step procurement form and session handling.
  • Analytics Cookies: Collect aggregated, anonymous data regarding user interactions to help us refine site navigation.

You can choose to disable cookies through your individual browser settings; however, doing so may affect the responsiveness of interactive site features.

5. Third-Party Services

To provide a seamless digital procurement experience, we integrate trusted third-party service providers:

  • EmailJS: Used to securely route your completed procurement requirement submissions to our centralized operations inbox.
  • WhatsApp Business API / Direct Link: Facilitates instant business messaging and direct connection with our procurement specialist team.
  • Google Analytics / Tag Manager: Captures aggregated, non-personally identifiable telemetry to monitor platform stability and performance.

These third parties operate under their respective privacy policies and are bound by data processing standards to ensure confidentiality.

6. Your Rights

As a business client, you hold the following rights regarding your personal and commercial data:

  • Right to Access: Request a copy of the procurement records and contact information we maintain for your account.
  • Right to Rectification: Request correction of inaccurate, incomplete, or outdated business details.
  • Right to Erasure: Request the deletion of your contact records from our active communication channels, subject to legal record-keeping obligations.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Privacy Coordinator: